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Tuesday, 8 January 2013

Customer Service Officers Needed

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Education :  Bachelors Degree
Experience :  1 - 5 Years

Skills :  Candidate must have excellent English skills

(Written & Verbal)
- Candidate should have a exposure/experience in a call center/customer service environment
- Excellent interpersonal & communication skills are a must.
- Ability to multi-skill & co-ordinate multiple activities under pressure.
- Strong customer focus.
Responsibilities :  We are looking for Customer Service Office who must be having tri lingual capabality.
Must be knowing English - Read and written both.

Description :  Job Description:-

- Receive calls & correspondence from Members (payers) inquiring about their Health Insurance Policy.
- Respond to customer queries (Calls/Emails) within the specified TAT.
- Triilingual (French/Arabic/English) Call center + Call/Correspondence work type.
- Manage customer expectations & ensure a robust communication rhythm.
- Deliver on Performance SLAs as set by the Client.

Click here to Apply

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